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Short Trend Summary
Enterprises are adjusting AI expectations, shifting from short-term ROI to long-term strategic value and differentiation.
AI ROI Reset and Refocus- AI-Driven Transformation
- Business Strategy
- Customer Experience
- Employee productivity
- Business & Commerce
- Emerging Technology
Enterprises are adjusting AI expectations, shifting from short-term ROI to long-term strategic value and differentiation.
Forrester: Predictions 2025 B2C CXAI ROI Reset and Refocus
Enterprises are adjusting AI expectations, shifting from short-term ROI to long-term strategic value and differentiation.
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Short Trend Summary
Consumers are overwhelmed by choice, leading to a demand for AI-powered curation and personalization in product discovery.
AI-Powered Discovery- AI-Driven Transformation
- AI
- Customer Experience
- E-commerce
- Product Discovery
- Business & Commerce
- Consumer Attitudes
- Emerging Technology
Consumers are overwhelmed by choice, leading to a demand for AI-powered curation and personalization in product discovery.
McKinsey: The state of fashion...AI-Powered Discovery
Consumers are overwhelmed by choice, leading to a demand for AI-powered curation and personalization in product discovery. 
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Short Trend Summary
Augmented Reality (AR) is emerging as a powerful tool for luxury brands, enhancing online shopping experiences and driving purchase decisions.
AR Reshaping Luxury Experience- AI-Driven Transformation
- Experiences Over Material Goods
- The Blurring of Physical and Digital Realities
- Customer Experience
- Online retail
- Product Development
- Brands & Advertising
- Business & Commerce
- Emerging Technology
Augmented Reality (AR) is emerging as a powerful tool for luxury brands, enhancing online shopping experiences and driving purchase decisions.
Ipsos: Snapchat exploring trends in...AR Reshaping Luxury Experience
Augmented Reality (AR) is emerging as a powerful tool for luxury brands, enhancing online shopping experiences and driving purchase decisions. 
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Short Trend Summary
OEMs need to prioritize customer experience and adopt data-driven decision-making to accelerate innovation and build customer loyalty.
Customer-Centric Innovation- AI-Driven Transformation
- Experiences Over Material Goods
- Automotive
- Customer Experience
- Innovation
- Business & Commerce
- Consumer Attitudes
- Emerging Technology
OEMs need to prioritize customer experience and adopt data-driven decision-making to accelerate innovation and build customer loyalty.
Publicis Sapient: Guide to next...Customer-Centric Innovation
OEMs need to prioritize customer experience and adopt data-driven decision-making to accelerate innovation and build customer loyalty. 
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Short Trend Summary
Digital sales channels will process over half of large B2B purchases in 2025, driven by the preferences of younger buyers.
Digital B2B Sales Growth- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Customer Experience
- E-commerce
- Sales
- Business & Commerce
- Digital Platforms
Digital sales channels will process over half of large B2B purchases in 2025, driven by the preferences of younger buyers.
Forrester: Predictions 2025 B2B salesDigital B2B Sales Growth
Digital sales channels will process over half of large B2B purchases in 2025, driven by the preferences of younger buyers. 
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Short Trend Summary
B2B buying is increasingly digital, demanding personalized, omnichannel experiences.
Digital-First B2B Buying- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- B2B Marketing
- Customer Experience
- Sales
- Business & Commerce
- Digital Platforms
B2B Group: B2B media in...Digital-First B2B Buying
B2B buying is increasingly digital, demanding personalized, omnichannel experiences. 
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Short Trend Summary
E-commerce continues its rapid growth, forcing CPG companies to strengthen their digital capabilities and embrace omnichannel strategies.
E-commerce and Omnichannel- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Customer Experience
- Marketing
- Retail
- Supply chain
- Brands & Advertising
- Business & Commerce
- Consumer Attitudes
E-commerce continues its rapid growth, forcing CPG companies to strengthen their digital capabilities and embrace omnichannel strategies.
Infosys: CPG industry outlookE-commerce and Omnichannel
E-commerce continues its rapid growth, forcing CPG companies to strengthen their digital capabilities and embrace omnichannel strategies. 
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Short Trend Summary
Embedded insurance, sold at the point of sale for other products or services, is gaining traction and transforming distribution channels.
Embedded Insurance Grows- AI-Driven Transformation
- Navigating Global Uncertainty
- Customer Experience
- Insurance Distribution
- Insurtech
- Business & Commerce
- Finance & Money
Embedded insurance, sold at the point of sale for other products or services, is gaining traction and transforming distribution channels.
McKinsey: Global insurance report 2025Embedded Insurance Grows
Embedded insurance, sold at the point of sale for other products or services, is gaining traction and transforming distribution channels. 
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Short Trend Summary
Despite the rise of online sales, dealerships remain crucial in the car buying journey, and OEMs need to empower them with tools and services to enhance customer experience and drive sales.
Empowered Dealerships- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Automotive Retail
- Customer Experience
- Sales
- Business & Commerce
- Consumer Attitudes
Despite the rise of online sales, dealerships remain crucial in the car buying journey, and OEMs need to empower them with tools and services to enhance customer experience and drive sales.
Publicis Sapient: Guide to next...Empowered Dealerships
Despite the rise of online sales, dealerships remain crucial in the car buying journey, and OEMs need to empower them with tools and services to… 
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Short Trend Summary
Modern luxury consumers prioritize sustainability, personalization, and seamless omnichannel experiences, challenging traditional notions of luxury.
Evolving Customer Values- Authenticity and Transparency Reign Supreme
- The Blurring of Physical and Digital Realities
- Values-Driven Consumption
- Customer Experience
- Luxury branding
- Marketing
- Retail Strategy
- Business & Commerce
- Consumer Attitudes
- Sustainability
Modern luxury consumers prioritize sustainability, personalization, and seamless omnichannel experiences, challenging traditional notions of luxury.
Accenture: How luxury brands are...Evolving Customer Values
Modern luxury consumers prioritize sustainability, personalization, and seamless omnichannel experiences, challenging traditional notions of luxury. 
