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- TrendThemeImpact AreasCategorySummaryReport
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Short Trend Summary
AI voice assistants are becoming central to travel and dining booking, requiring businesses to adapt and maintain the human touch.
Voice Assistants Transform Booking- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Customer service
- Dining reservations
- Travel booking
- Business & Commerce
- Emerging Technology
- Travel & Tourism
AI voice assistants are becoming central to travel and dining booking, requiring businesses to adapt and maintain the human touch.
Publicis Sapient: Guide to Next...Voice Assistants Transform Booking
AI voice assistants are becoming central to travel and dining booking, requiring businesses to adapt and maintain the human touch. -
Short Trend Summary
Generative AI is revolutionizing personalization by enabling real-time intent-based shopping experiences, both online and in-store.
Generative AI-Driven Personalization- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Customer service
- E-commerce
- Retail
- Business & Commerce
- Consumer Attitudes
- Emerging Technology
Generative AI is revolutionizing personalization by enabling real-time intent-based shopping experiences, both online and in-store.
Publicis Sapient: Guide to Next...Generative AI-Driven Personalization
Generative AI is revolutionizing personalization by enabling real-time intent-based shopping experiences, both online and in-store. -
Short Trend Summary
Mexican consumers are increasingly prioritizing convenience and utilizing multiple online and offline channels for a seamless shopping experience.
Hyperconnected Consumers- Experiences Over Material Goods
- The Blurring of Physical and Digital Realities
- Customer service
- E-commerce
- Marketing
- Retail
- Business & Commerce
- Consumer Attitudes
Mexican consumers are increasingly prioritizing convenience and utilizing multiple online and offline channels for a seamless shopping experience.
Meta: MX Plan & Go...Hyperconnected Consumers
Mexican consumers are increasingly prioritizing convenience and utilizing multiple online and offline channels for a seamless shopping experience. -
Short Trend Summary
WhatsApp is becoming a preferred channel for customer communication and commerce, offering convenience and personalized interactions.
WhatsApp Commerce- Experiences Over Material Goods
- The Power of Community and Connection
- Communication
- Customer service
- E-commerce
- Marketing
- Brands & Advertising
- Business & Commerce
- Digital Platforms
WhatsApp is becoming a preferred channel for customer communication and commerce, offering convenience and personalized interactions.
Meta: MX Plan & Go...WhatsApp Commerce
WhatsApp is becoming a preferred channel for customer communication and commerce, offering convenience and personalized interactions. -
Short Trend Summary
Messaging is becoming a crucial channel for businesses to connect with customers, build relationships, and drive conversions.
Messaging for Business Growth- AI-Driven Transformation
- Authenticity and Transparency Reign Supreme
- The Power of Community and Connection
- Communication
- Customer service
- Marketing
- Sales
- Brands & Advertising
- Business & Commerce
- Consumer Attitudes
Messaging is becoming a crucial channel for businesses to connect with customers, build relationships, and drive conversions.
Meta: Rethinking media mix effectivenessMessaging for Business Growth
Messaging is becoming a crucial channel for businesses to connect with customers, build relationships, and drive conversions. -
Short Trend Summary
Generative AI is enabling the creation of realistic digital humans, transforming user interfaces and creating new opportunities for interaction.
Rise of AI Avatars- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Companionship
- Customer service
- Entertainment
- User Interfaces
- Business & Commerce
- Emerging Technology
- Entertainment
Generative AI is enabling the creation of realistic digital humans, transforming user interfaces and creating new opportunities for interaction.
Infotech: Tech trends 2025Rise of AI Avatars
Generative AI is enabling the creation of realistic digital humans, transforming user interfaces and creating new opportunities for interaction. -
Short Trend Summary
Technological advancements like real-time translation, virtual experiences, and Web3 are removing barriers and reshaping travel experiences.
Tech-Driven Travel Disruption- AI-Driven Transformation
- Experiences Over Material Goods
- The Blurring of Physical and Digital Realities
- Accessibility
- Customer service
- Destination marketing
- Travel planning
- Emerging Technology
- Travel & Tourism
Technological advancements like real-time translation, virtual experiences, and Web3 are removing barriers and reshaping travel experiences.
Google: NextGen travelers and destinationsTech-Driven Travel Disruption
Technological advancements like real-time translation, virtual experiences, and Web3 are removing barriers and reshaping travel experiences. -
Short Trend Summary
AI agents autonomously make decisions and take actions to achieve specific goals, impacting productivity and customer experiences.
Agentic AI Automation- AI-Driven Transformation
- Automation
- Customer service
- Project Management
- Business & Commerce
- Emerging Technology
AI agents autonomously make decisions and take actions to achieve specific goals, impacting productivity and customer experiences.
Gartner: 2025 top tech trendsAgentic AI Automation
AI agents autonomously make decisions and take actions to achieve specific goals, impacting productivity and customer experiences. -
Short Trend Summary
AI is creating more micro-moments for personalized brand experiences, requiring brands to maximize one-to-one interactions.
Million Micro-Moments- AI-Driven Transformation
- Experiences Over Material Goods
- Brand Loyalty
- Customer Experience
- Customer service
- Messaging Platforms
- Personalized Marketing
- Brands & Advertising
- Consumer Attitudes
- Emerging Technology
AI is creating more micro-moments for personalized brand experiences, requiring brands to maximize one-to-one interactions.
Dentsu: The year of impact...Million Micro-Moments
AI is creating more micro-moments for personalized brand experiences, requiring brands to maximize one-to-one interactions. -
Short Trend Summary
AI is creating more micro-moments for personalized, one-to-one brand experiences, impacting consumer relationships.
Million Media Micro-Moments- AI-Driven Transformation
- Experiences Over Material Goods
- Brand Loyalty
- Customer service
- Personalized Marketing
- Brands & Advertising
- Business & Commerce
- Emerging Technology
AI is creating more micro-moments for personalized, one-to-one brand experiences, impacting consumer relationships.
Dentsu: The year of impact...Million Media Micro-Moments
AI is creating more micro-moments for personalized, one-to-one brand experiences, impacting consumer relationships.