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E-commerce and Omnichannel

E-commerce continues its rapid growth, forcing CPG companies to strengthen their digital capabilities and embrace omnichannel strategies.

Detailed Analysis

The report highlights the continued rise of e-commerce and direct-to-consumer channels. E-commerce in CPG is expected to grow three times faster than in-store shopping in the next five years. This trend necessitates increased investment in digital advertising and marketing technology. Furthermore, the rise of omnichannel shopping, where consumers interact with brands across multiple touchpoints, requires companies to develop integrated and seamless experiences.

Context Signals

Growth of social commerce Increased focus on digital advertising and marketing technology Walmart's investment in e-commerce and omnichannel capabilities

Edge

CPG brands that fail to adapt to the digital landscape risk losing market share. Personalization and data analytics will be crucial for success in e-commerce and omnichannel retail. The integration of AR/VR technologies could further enhance the online shopping experience.
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TRENDS
E-commerce in CPG is expected to grow in the next five years, three times faster than in-store shopping and is likely to make up 15% of the overall CPG industry by 2032.