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- TrendThemeImpact AreasCategorySummaryReport
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Short Trend Summary
Telecom companies face increasing operating costs due to digital transformation, network maintenance, inflation, and competition, impacting profitability.
Rising Operational Expenses- AI-Driven Transformation
- Navigating Global Uncertainty
- Finance
- Telecommunications
- Business & Commerce
- Finance & Money
Telecom companies face increasing operating costs due to digital transformation, network maintenance, inflation, and competition, impacting profitability.
Infosys: Telecom industry outlookRising Operational Expenses
Telecom companies face increasing operating costs due to digital transformation, network maintenance, inflation, and competition, impacting profitability.
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Short Trend Summary
TMT companies must strategically experiment with AI to unlock long-term value, focusing on practical use cases and avoiding over-investment in unproven technologies.
Strategic AI Applications- AI-Driven Transformation
- Entertainment
- Media
- Technology
- Telecommunications
- Business & Commerce
- Emerging Technology
TMT companies must strategically experiment with AI to unlock long-term value, focusing on practical use cases and avoiding over-investment in unproven technologies.
Publicis Sapient: Guide to next...Strategic AI Applications
TMT companies must strategically experiment with AI to unlock long-term value, focusing on practical use cases and avoiding over-investment in unproven technologies. 
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Short Trend Summary
The telecom industry faces sustainability challenges related to energy consumption and e-waste, while 5G offers potential environmental benefits.
Sustainability in Telecom- Navigating Global Uncertainty
- Values-Driven Consumption
- Environment
- Telecommunications
- Business & Commerce
- Emerging Technology
- Sustainability
The telecom industry faces sustainability challenges related to energy consumption and e-waste, while 5G offers potential environmental benefits.
Infosys: Telecom industry outlookSustainability in Telecom
The telecom industry faces sustainability challenges related to energy consumption and e-waste, while 5G offers potential environmental benefits. 
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Short Trend Summary
Advancements in Voice AI, particularly its natural language capabilities, are enhancing customer service interactions and making consumers feel heard.
Voice AI for CX- AI-Driven Transformation
- Accessibility
- Customer service
- Telecommunications
- Business & Commerce
- Consumer Attitudes
- Emerging Technology
Advancements in Voice AI, particularly its natural language capabilities, are enhancing customer service interactions and making consumers feel heard.
Zendesk: CX trends 2025Voice AI for CX
Advancements in Voice AI, particularly its natural language capabilities, are enhancing customer service interactions and making consumers feel heard. 
