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- TrendThemeImpact AreasCategorySummaryReport
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Short Trend Summary
New cryptographic methods designed to withstand attacks from quantum computers, safeguarding data in the quantum era.
Post-Quantum Cryptography- AI-Driven Transformation
- Navigating Global Uncertainty
- Cybersecurity
- Data Privacy
- National Security
- Cybersecurity
- Emerging Technology
New cryptographic methods designed to withstand attacks from quantum computers, safeguarding data in the quantum era.
Gartner: 2025 top tech trendsPost-Quantum Cryptography
New cryptographic methods designed to withstand attacks from quantum computers, safeguarding data in the quantum era.
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Short Trend Summary
Streaming platforms are investing in live content and advertising solutions, offering brands new ways to scale storytelling.
Connected TV Scales Stories- Experiences Over Material Goods
- The Power of Community and Connection
- Brand Storytelling
- Sports Broadcasting
- Streaming Advertising
- Brands & Advertising
- Digital Platforms
- Entertainment
Streaming platforms are investing in live content and advertising solutions, offering brands new ways to scale storytelling.
Dentsu: The year of impact...Connected TV Scales Stories
Streaming platforms are investing in live content and advertising solutions, offering brands new ways to scale storytelling. 
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Short Trend Summary
Algorithm availability is becoming crucial for brands, impacting how stories reach audiences and drive business outcomes.
Algorithmic Media Planning- AI-Driven Transformation
- Audience Targeting
- Campaign Automation
- Media Planning
- Brands & Advertising
- Business & Commerce
- Emerging Technology
Algorithm availability is becoming crucial for brands, impacting how stories reach audiences and drive business outcomes.
Dentsu: The year of impact...Algorithmic Media Planning
Algorithm availability is becoming crucial for brands, impacting how stories reach audiences and drive business outcomes. 
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Short Trend Summary
Retailers are investing in media capabilities, transforming their advertising businesses into ambitious growth ventures.
Retail Reshapes Media- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- E-commerce
- Media Buying
- Retail Advertising
- Brands & Advertising
- Business & Commerce
- Consumer Attitudes
Retailers are investing in media capabilities, transforming their advertising businesses into ambitious growth ventures.
Dentsu: The year of impact...Retail Reshapes Media
Retailers are investing in media capabilities, transforming their advertising businesses into ambitious growth ventures. 
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Short Trend Summary
A higher quality programmatic supply chain is crucial for effective advertising, focusing on sustainability, transparency, and trust.
Better Programmatic Supply Chain- AI-Driven Transformation
- Authenticity and Transparency Reign Supreme
- Values-Driven Consumption
- Brand Safety
- Programmatic Advertising
- Sustainability
- Brands & Advertising
- Business & Commerce
A higher quality programmatic supply chain is crucial for effective advertising, focusing on sustainability, transparency, and trust.
Dentsu: The year of impact...Better Programmatic Supply Chain
A higher quality programmatic supply chain is crucial for effective advertising, focusing on sustainability, transparency, and trust. 
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Short Trend Summary
Enterprises are adjusting AI expectations, shifting from short-term ROI to long-term strategic value and differentiation.
AI ROI Reset and Refocus- AI-Driven Transformation
- Business Strategy
- Customer Experience
- Employee productivity
- Business & Commerce
- Emerging Technology
Enterprises are adjusting AI expectations, shifting from short-term ROI to long-term strategic value and differentiation.
Forrester: Predictions 2025 B2C CXAI ROI Reset and Refocus
Enterprises are adjusting AI expectations, shifting from short-term ROI to long-term strategic value and differentiation. 
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Short Trend Summary
Driven by economic pressures and customer demand for seamless experiences, marketing and loyalty technologies are converging.
Martech and Loyalty Tech Merge- AI-Driven Transformation
- Experiences Over Material Goods
- Customer Loyalty
- Data management
- Marketing
- Brands & Advertising
- Business & Commerce
- Consumer Attitudes
Driven by economic pressures and customer demand for seamless experiences, marketing and loyalty technologies are converging.
Forrester: Predictions 2025 B2C CXMartech and Loyalty Tech Merge
Driven by economic pressures and customer demand for seamless experiences, marketing and loyalty technologies are converging. 
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Short Trend Summary
Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.
GenAI Impacts Outsourcing- AI-Driven Transformation
- Contact centers
- Labor Market
- Outsourcing industry
- Business & Commerce
- Emerging Technology
Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.
Forrester: Predictions 2025 B2C CXGenAI Impacts Outsourcing
Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand. 
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Short Trend Summary
Creative agencies are reuniting creative ideation and scaled execution after a period of specialization and fragmentation.
Creative Agency Restructuring- Authenticity and Transparency Reign Supreme
- The Power of Community and Connection
- Advertising
- Creative Agencies
- Marketing Campaigns
- Brands & Advertising
- Business & Commerce
Creative agencies are reuniting creative ideation and scaled execution after a period of specialization and fragmentation.
Forrester: Predictions 2025 B2C CXCreative Agency Restructuring
Creative agencies are reuniting creative ideation and scaled execution after a period of specialization and fragmentation. 
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Short Trend Summary
Despite political pressure, TikTok is predicted to avoid a ban or divestiture in the US in 2025.
TikTok Remains Unbanned- Navigating Global Uncertainty
- The Power of Community and Connection
- Digital Marketing
- Social Media
- US-China relations
- Brands & Advertising
- Cybersecurity
- Government & Politics
Forrester: Predictions 2025 B2C CXTikTok Remains Unbanned
Despite political pressure, TikTok is predicted to avoid a ban or divestiture in the US in 2025. 
