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Short Trend Summary
Healthcare is shifting from transactional interactions to a relationship-based model focused on personalized, preventive care, enabled by data integration and intelligent platforms.
Relationship-Based Care- AI-Driven Transformation
- Authenticity and Transparency Reign Supreme
- The Power of Community and Connection
- Data management
- Healthcare providers
- Insurance companies
- Patient Care
- Pharmacies
- Business & Commerce
- Data & Privacy
- Health & Wellness
Healthcare is shifting from transactional interactions to a relationship-based model focused on personalized, preventive care, enabled by data integration and intelligent platforms.
Publicis Sapient: Guide to Next...Relationship-Based Care
Healthcare is shifting from transactional interactions to a relationship-based model focused on personalized, preventive care, enabled by data integration and intelligent platforms. -
Short Trend Summary
Driven by economic pressures and customer demand for seamless experiences, marketing and loyalty technologies are converging.
Martech and Loyalty Tech Merge- AI-Driven Transformation
- Experiences Over Material Goods
- Customer Loyalty
- Data management
- Marketing
- Brands & Advertising
- Business & Commerce
- Consumer Attitudes
Driven by economic pressures and customer demand for seamless experiences, marketing and loyalty technologies are converging.
Forrester: Predictions 2025 B2C CXMartech and Loyalty Tech Merge
Driven by economic pressures and customer demand for seamless experiences, marketing and loyalty technologies are converging.