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Short Trend Summary
Heightened customer expectations, fueled by economic pressures and competitive landscapes, are driving a decline in loyalty, making it easier for customers to switch brands after negative experiences.
Declining Customer Loyalty- Authenticity and Transparency Reign Supreme
- Values-Driven Consumption
- Banking
- Food Service
- Hospitality
- Internet Service Providers
- Retail
- Utilities
- Brands & Advertising
- Business & Commerce
- Consumer Attitudes
Heightened customer expectations, fueled by economic pressures and competitive landscapes, are driving a decline in loyalty, making it easier for customers to switch brands after negative experiences.
Qualtrics: 2025 Consumer Trends ReportDeclining Customer Loyalty
Heightened customer expectations, fueled by economic pressures and competitive landscapes, are driving a decline in loyalty, making it easier for customers to switch brands after… -
Short Trend Summary
Online marketplaces are facing challenges due to changing consumer behavior, increased competition, and rising costs.
Marketplace Disruption- Navigating Global Uncertainty
- Values-Driven Consumption
- Competition
- E-commerce
- Profitability
- Retail Strategy
- Business & Commerce
- Consumer Attitudes
Online marketplaces are facing challenges due to changing consumer behavior, increased competition, and rising costs.
McKinsey: The state of fashion...Marketplace Disruption
Online marketplaces are facing challenges due to changing consumer behavior, increased competition, and rising costs. -
Short Trend Summary
Traditional competitive advantages are eroding due to increased market fluidity, rapid innovation, and abundant choices for consumers.
Declining Competitive Advantage- AI-Driven Transformation
- Navigating Global Uncertainty
- All industries
- Business Strategy
- Innovation
- Business & Commerce
- Emerging Technology
Traditional competitive advantages are eroding due to increased market fluidity, rapid innovation, and abundant choices for consumers.
Interbrand: Best Global Brands ReportDeclining Competitive Advantage
Traditional competitive advantages are eroding due to increased market fluidity, rapid innovation, and abundant choices for consumers.