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Short Trend Summary
The rising popularity of personal AI assistants is driving a shift towards assistant-first customer service interactions.
Assistant-First Customer Service- AI-Driven Transformation
- Customer service
- Technology
- User Experience
- Business & Commerce
- Consumer Attitudes
- Emerging Technology
The rising popularity of personal AI assistants is driving a shift towards assistant-first customer service interactions.
Zendesk: CX trends 2025Assistant-First Customer Service
The rising popularity of personal AI assistants is driving a shift towards assistant-first customer service interactions.