Your trends
- TrendThemeImpact AreasCategorySummaryReport
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Short Trend Summary
Customer feedback is declining, requiring businesses to diversify their Voice of Customer programs and leverage alternative data sources.
Dwindling Customer Feedback- AI-Driven Transformation
- Authenticity and Transparency Reign Supreme
- Customer service
- Market Research
- Product Development
- Business & Commerce
- Consumer Attitudes
Customer feedback is declining, requiring businesses to diversify their Voice of Customer programs and leverage alternative data sources.
Qualtrics: 2025 Consumer Trends ReportDwindling Customer Feedback
Customer feedback is declining, requiring businesses to diversify their Voice of Customer programs and leverage alternative data sources.