emerging

Generative AI Trust & Transparency

Marketers are increasingly adopting Generative AI, but concerns around data provenance and consumer trust need to be addressed.

Detailed Analysis

While marketers are positive about Generative AI's potential, concerns around transparency and data provenance are growing. "Whether using GenAl to generate insights or for content asset creation, marketers need to know that the training data the models are based on are trustworthy, relevant, and reliable over time." Building consumer trust is crucial, as skepticism towards AI-generated ads is prevalent.

Context Signals

68% of marketers are positive towards Generative AI (Kantar Media Reactions 2024) 43% of consumers distrust AI-generated ads 36% of marketers feel they lack the skills to leverage AI

Edge

Development of industry standards and regulations for ethical AI in marketing. Increased use of explainable AI (XAI) to build transparency and trust. Emergence of AI-powered tools for detecting and mitigating biases in AI-generated content.
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TRENDS
The conversation around Generative Al continues, with new capabilities and claims emerging daily. This is a challenge for marketers who need to know where best to deploy Generative Al, to understand its impact, and what to watch out for.