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Automation Drives Tech Performance
Technology companies that prioritize automation, including generative AI, are achieving greater cost savings and improved productivity.
Themes
Timeframe
near-term
Categories
Impact areas
Detailed Analysis
Automation is a key driver of performance in the technology sector. The report finds that "technology companies investing most heavily in automation outperform others in savings and adoption of new disruptive technologies." Leaders in automation are achieving significant cost reductions and improvements in process speed, quality, and accuracy. These companies are also at the forefront of generative AI adoption, planning to invest significantly more than laggards. This highlights the importance of scaling automation from narrow pilots to enterprise-wide strategic initiatives, combining automation technologies, and managing change effectively.
Context Signals
Automation leaders achieving 17% cost reduction in processes.
Microsoft's successful use of automation in finance.
Leaders planning to increase automation investment in 2024.
Edge
Generative AI will further enhance the effectiveness and value of automation.
Companies that effectively combine automation technologies will achieve the best results.
Managing employee behavior change will be crucial for successful automation adoption.
