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Trends Subcategories Automation

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  • Trend
    Theme
    Impact Areas
    Category
    Summary
    Report
  • Automation Drives Tech Performance
    • AI-Driven Transformation
    • Automation
    • Cost Savings
    • Generative AI
    • Productivity
    • Business & Commerce
    • Emerging Technology

    Technology companies that prioritize automation, including generative AI, are achieving greater cost savings and improved productivity.

    Bain: Technology report
    Automation Drives Tech Performance
    Technology companies that prioritize automation, including generative AI, are achieving greater cost savings and improved productivity.
    Impact Areas Automation, Cost Savings, Generative AI, Productivity
    Themes AI-Driven Transformation
    Categories Business & Commerce, Emerging Technology
  • Autonomous Robots for Caregiving
    • AI-Driven Transformation
    • The Blurring of Physical and Digital Realities
    • Automation
    • Elderly Care
    • Healthcare
    • Robotics
    • Business & Commerce
    • Emerging Technology
    • Health & Wellness

    Autonomous robots are being developed for caregiving applications to address the growing healthcare staffing shortage.

    CB Insights: Tech trends 2025
    Autonomous Robots for Caregiving
    Autonomous robots are being developed for caregiving applications to address the growing healthcare staffing shortage.
    Impact Areas Automation, Elderly Care, Healthcare, Robotics
    Themes AI-Driven Transformation, The Blurring of Physical and Digital Realities
    Categories Business & Commerce, Emerging Technology, Health & Wellness
  • Autonomous Service Adoption
    • AI-Driven Transformation
    • Business Operations
    • Customer service
    • Technology
    • Business & Commerce
    • Emerging Technology

    Driven by the success of AI copilots, companies are rapidly adopting autonomous service models for enhanced customer interactions.

    Zendesk: CX trends 2025
    Autonomous Service Adoption
    Driven by the success of AI copilots, companies are rapidly adopting autonomous service models for enhanced customer interactions.
    Impact Areas Business Operations, Customer service, Technology
    Themes AI-Driven Transformation
    Categories Business & Commerce, Emerging Technology
  • Digital Transformation Acceleration
    • AI-Driven Transformation
    • The Blurring of Physical and Digital Realities
    • All industries
    • Business & Commerce
    • Cybersecurity
    • Emerging Technology

    Rapid advancements in digital technologies are transforming industries and reshaping business operations.

    Firjan: Report macrotendencias 2025 2026
    Digital Transformation Acceleration
    Rapid advancements in digital technologies are transforming industries and reshaping business operations.
    Impact Areas All industries
    Themes AI-Driven Transformation, The Blurring of Physical and Digital Realities
    Categories Business & Commerce, Cybersecurity, Emerging Technology
  • Digitalization and AI Revolution
    • AI-Driven Transformation
    • Navigating Global Uncertainty
    • Economic Growth
    • Income distribution
    • Labor markets
    • Productivity
    • Business & Commerce
    • Emerging Technology
    • Government & Politics

    Digitalization, including the rise of AI, offers opportunities for productivity growth but also poses risks of job displacement and inequality.

    IMF: Annual report 2024
    Digitalization and AI Revolution
    Digitalization, including the rise of AI, offers opportunities for productivity growth but also poses risks of job displacement and inequality.
    Impact Areas Economic Growth, Income distribution, Labor markets, Productivity
    Themes AI-Driven Transformation, Navigating Global Uncertainty
    Categories Business & Commerce, Emerging Technology, Government & Politics
  • Diversified AI Models
    • AI-Driven Transformation
    • All sectors
    • Business & Commerce
    • Emerging Technology

    The focus is shifting from large language models (LLMs) to a more diverse set of AI models, including smaller, specialized models, multimodal models, and agentic AI.

    Deloitte: Tech trends 2025
    Diversified AI Models
    The focus is shifting from large language models (LLMs) to a more diverse set of AI models, including smaller, specialized models, multimodal models, and agentic…
    Impact Areas All sectors
    Themes AI-Driven Transformation
    Categories Business & Commerce, Emerging Technology
  • Empowering AI
    • AI-Driven Transformation
    • Customer service
    • Investment Management
    • Risk management
    • Business & Commerce
    • Emerging Technology
    • Finance & Money

    AI is being increasingly used to enhance customer service, automate tasks, and provide personalized financial advice.

    WNS: Top 5 banking and...
    Empowering AI
    AI is being increasingly used to enhance customer service, automate tasks, and provide personalized financial advice.
    Impact Areas Customer service, Investment Management, Risk management
    Themes AI-Driven Transformation
    Categories Business & Commerce, Emerging Technology, Finance & Money
  • Evolving Mobility Disrupts Auto
    • AI-Driven Transformation
    • Navigating Global Uncertainty
    • Auto Insurance
    • Automotive industry
    • Transportation
    • Business & Commerce
    • Emerging Technology
    • Finance & Money

    New mobility models, including EVs, AVs, and shared mobility, are transforming the auto insurance landscape.

    McKinsey: Global insurance report 2025
    Evolving Mobility Disrupts Auto
    New mobility models, including EVs, AVs, and shared mobility, are transforming the auto insurance landscape.
    Impact Areas Auto Insurance, Automotive industry, Transportation
    Themes AI-Driven Transformation, Navigating Global Uncertainty
    Categories Business & Commerce, Emerging Technology, Finance & Money
  • GenAI Impacts Outsourcing
    • AI-Driven Transformation
    • Contact centers
    • Labor Market
    • Outsourcing industry
    • Business & Commerce
    • Emerging Technology

    Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.

    Forrester: Predictions 2025 B2C CX
    GenAI Impacts Outsourcing
    Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.
    Impact Areas Contact centers, Labor Market, Outsourcing industry
    Themes AI-Driven Transformation
    Categories Business & Commerce, Emerging Technology
  • HR Digital Transformation
    • AI-Driven Transformation
    • Employee Experience
    • HR processes
    • HR's strategic role
    • Business & Commerce
    • Emerging Technology
    • The Workplace

    HR needs to embrace digital technologies to enhance the employee experience, improve efficiency, and become a strategic business partner.

    Mercer: HR trends for 2025
    HR Digital Transformation
    HR needs to embrace digital technologies to enhance the employee experience, improve efficiency, and become a strategic business partner.
    Impact Areas Employee Experience, HR processes, HR's strategic role
    Themes AI-Driven Transformation
    Categories Business & Commerce, Emerging Technology, The Workplace
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