Your trends
- TrendThemeImpact AreasCategorySummaryReport
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Short Trend Summary
Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.
GenAI Impacts Outsourcing- AI-Driven Transformation
- Contact centers
- Labor Market
- Outsourcing industry
- Business & Commerce
- Emerging Technology
Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.
Forrester: Predictions 2025 B2C CXGenAI Impacts Outsourcing
Generative AI is automating low-complexity tasks in contact centers, leading to a reduction in frontline agent demand.
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Short Trend Summary
The increasing complexity of IT landscapes, exacerbated by AI adoption, will drive a surge in technical debt, leading to tripled adoption of AIOps platforms.
AI-Driven Tech Debt Reduction- AI-Driven Transformation
- AI Adoption
- IT Operations
- Software Development
- Business & Commerce
- Emerging Technology
The increasing complexity of IT landscapes, exacerbated by AI adoption, will drive a surge in technical debt, leading to tripled adoption of AIOps platforms.
Forrester: Predictions 2025 tech securityAI-Driven Tech Debt Reduction
The increasing complexity of IT landscapes, exacerbated by AI adoption, will drive a surge in technical debt, leading to tripled adoption of AIOps platforms.
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Short Trend Summary
Hardware is regaining importance due to the increasing demands of AI, with specialized chips, AI-embedded devices, and sustainable data centers becoming crucial.
Hardware Renaissance- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Consumer Electronics
- Data Centers
- IT
- Robotics
- Business & Commerce
- Cybersecurity
- Emerging Technology
Hardware is regaining importance due to the increasing demands of AI, with specialized chips, AI-embedded devices, and sustainable data centers becoming crucial.
Deloitte: Tech trends 2025Hardware Renaissance
Hardware is regaining importance due to the increasing demands of AI, with specialized chips, AI-embedded devices, and sustainable data centers becoming crucial.
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Short Trend Summary
IT departments are shifting from leading digital transformation to spearheading AI transformation, redefining their roles, responsibilities, and investment priorities.
AI-Driven IT Transformation- AI-Driven Transformation
- Cloud FinOps
- Cybersecurity
- IT departments
- Software Development
- Business & Commerce
- Emerging Technology
- The Workplace
IT departments are shifting from leading digital transformation to spearheading AI transformation, redefining their roles, responsibilities, and investment priorities.
Deloitte: Tech trends 2025AI-Driven IT Transformation
IT departments are shifting from leading digital transformation to spearheading AI transformation, redefining their roles, responsibilities, and investment priorities.
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Short Trend Summary
AI is transforming core enterprise systems, enabling new ways of working, automating tasks, and challenging the traditional single source of truth model.
AI-Powered Core Modernization- AI-Driven Transformation
- Core business processes
- Data Governance
- Enterprise resource planning (ERP)
- Business & Commerce
- Data & Privacy
- Emerging Technology
AI is transforming core enterprise systems, enabling new ways of working, automating tasks, and challenging the traditional single source of truth model.
Deloitte: Tech trends 2025AI-Powered Core Modernization
AI is transforming core enterprise systems, enabling new ways of working, automating tasks, and challenging the traditional single source of truth model.
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Short Trend Summary
Generative AI is moving beyond chatbots and becoming integrated into everyday services, impacting how people interact with technology and brands.
AI Powered Daily Life- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Accessibility
- Consumer Technology
- Digital Services
- Education
- Entertainment
- Brands & Advertising
- Business & Commerce
- Emerging Technology
Generative AI is moving beyond chatbots and becoming integrated into everyday services, impacting how people interact with technology and brands.
Dentsu: The year of impact...AI Powered Daily Life
Generative AI is moving beyond chatbots and becoming integrated into everyday services, impacting how people interact with technology and brands.
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Short Trend Summary
AI is transforming the media landscape, becoming a cornerstone of the media toolkit across the entire value chain.
Augmented Media Toolkit- AI-Driven Transformation
- Advertising
- Campaign Optimization
- Data Analytics
- Marketing
- Media Planning
- Brands & Advertising
- Emerging Technology
- Media & Information
AI is transforming the media landscape, becoming a cornerstone of the media toolkit across the entire value chain.
Dentsu: The year of impact...Augmented Media Toolkit
AI is transforming the media landscape, becoming a cornerstone of the media toolkit across the entire value chain.
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Short Trend Summary
AI is creating more micro-moments for personalized brand experiences, requiring brands to maximize one-to-one interactions.
Million Micro-Moments- AI-Driven Transformation
- Experiences Over Material Goods
- Brand Loyalty
- Customer Experience
- Customer service
- Messaging Platforms
- Personalized Marketing
- Brands & Advertising
- Consumer Attitudes
- Emerging Technology
AI is creating more micro-moments for personalized brand experiences, requiring brands to maximize one-to-one interactions.
Dentsu: The year of impact...Million Micro-Moments
AI is creating more micro-moments for personalized brand experiences, requiring brands to maximize one-to-one interactions.
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Short Trend Summary
Algorithm availability is becoming crucial for brands, requiring a shift towards algorithm-based content and planning.
Algorithmic Planning Pivot- AI-Driven Transformation
- The Blurring of Physical and Digital Realities
- Algorithm-based Advertising
- Content Optimization
- Creative and Media Integration
- Marketing Strategy
- Media Planning
- Brands & Advertising
- Business & Commerce
- Emerging Technology
Algorithm availability is becoming crucial for brands, requiring a shift towards algorithm-based content and planning.
Dentsu: The year of impact...Algorithmic Planning Pivot
Algorithm availability is becoming crucial for brands, requiring a shift towards algorithm-based content and planning.
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Short Trend Summary
Platforms are forging partnerships and licensing deals to secure high-quality content and retain users in the competitive streaming and AI landscape.
Partnership Gold Rush- AI-Driven Transformation
- Authenticity and Transparency Reign Supreme
- Content Licensing
- Generative AI
- Media Consumption
- Platform Partnerships
- Streaming Services
- Business & Commerce
- Digital Platforms
- Emerging Technology
Platforms are forging partnerships and licensing deals to secure high-quality content and retain users in the competitive streaming and AI landscape.
Dentsu: The year of impact...Partnership Gold Rush
Platforms are forging partnerships and licensing deals to secure high-quality content and retain users in the competitive streaming and AI landscape.