Shrink Your Return Rates

Shrink Your Return Rates. Brands are losing $29 per customer due to an increase in returns, which is 20-30% of online purchases compared to 8-10% of in-store purchases. Minimizing returns can benefit both the customers and the business by reducing waste and improving inventory management. Detailed product descriptions, customer reviews, live streaming and augmented reality experiences can help customers feel more confident in their purchases and reduce return rates.