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Trends Subcategories AI & Cybersecurity

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  • Trend
    Theme
    Impact Areas
    Category
    Summary
    Report
  • Shadow AI Surge
    • AI-Driven Transformation
    • Customer service
    • IT
    • Security
    • Business & Commerce
    • Cybersecurity
    • Emerging Technology

    The use of unapproved, external AI tools by customer service agents (shadow AI) is rapidly increasing, posing security risks for companies.

    Zendesk: CX trends 2025
    Shadow AI Surge
    The use of unapproved, external AI tools by customer service agents (shadow AI) is rapidly increasing, posing security risks for companies.
    Impact Areas Customer service, IT, Security
    Themes AI-Driven Transformation
    Categories Business & Commerce, Cybersecurity, Emerging Technology
  • Trust by Design
    • AI-Driven Transformation
    • Authenticity and Transparency Reign Supreme
    • AI Ethics
    • Content Authenticity
    • Data Privacy
    • Deepfakes
    • Misinformation
    • Brands & Advertising
    • Cybersecurity
    • Emerging Technology

    Building trust in a post-truth world requires proactive measures, including verifying content creators and sources, detecting deepfakes, and establishing ethical AI frameworks.

    OMG: Futures closer to the...
    Trust by Design
    Building trust in a post-truth world requires proactive measures, including verifying content creators and sources, detecting deepfakes, and establishing ethical AI frameworks.
    Impact Areas AI Ethics, Content Authenticity, Data Privacy, Deepfakes, Misinformation
    Themes AI-Driven Transformation, Authenticity and Transparency Reign Supreme
    Categories Brands & Advertising, Cybersecurity, Emerging Technology
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